Cookies

This website uses cookies to personalize your online experience. By accessing MyFoto.id, you agree to the use of cookies as required.

A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. The cookies provided are customized for you and can only be read by a web server in the domain that sent the cookie to you.

We may use cookies to collect, store and track information for statistical and marketing purposes in order to operate our website. There are some mandatory Cookies that are necessary for the operation of our website. These Cookies do not require your consent as they are always active. Please note that by agreeing to mandatory Cookies, you also agree to third-party Cookies, which may be used through services provided by third parties if you use these services on our website, for example, video display windows provided by third parties and integrated with our website.

License

Unless otherwise stated, MyFoto.id and/or its licensors own the intellectual property rights for all material on MyFoto.id. All intellectual property rights are reserved. You may access it from MyFoto.id for your personal use subject to restrictions set out in these terms and conditions.

You are prohibited from:

  • Copy or republish material from MyFoto.id.
  • Sell, rent or sublicense material from MyFoto.id
  • Reproduce, duplicate or copy material from MyFoto.id
  • Redistributing content from MyFoto.id
  • This Agreement shall come into force on the date hereof.

Your Content

MyFoto.id allows you to design creative photo products by uploading content or designing content with our software.

By accepting our Terms and Conditions, you confirm that you will not use our services for any illegal or fraudulent purposes. Furthermore, you confirm that you will not use our services to create the following content:

  • Any content to which you do not have the legal rights.
  • Content that is unlawful or content that could be deemed pornographic, defamatory, obscene, offensive, threatening, hateful, or promotes racism.
  • Any content that contains viruses, corrupted files, or other malicious code.

MyFoto.id reserves the right to refuse to fulfill your order if it violates any of our policies and holds you responsible for any action taken against MyFoto.id.

Your Order

Placing an order on our website does not constitute MyFoto.id's acceptance of your order. We reserve the right to accept or reject your order at any time after your order is received. We may also request additional information before your order is accepted. Your order is deemed accepted by MyFoto.id once the order is shipped to you.

Due to technical reasons, MyFoto.id cannot accept any changes or modifications to the designed product after the order has been submitted. Therefore, we recommend that you check your order carefully before ordering.

Delivery order

Your order will be delivered to the delivery address you provide. Delivery times listed on our website and/or communicated to you through other channels are estimates only. Any delay in delivery of your order will not qualify for compensation or order cancellation.

Quality Assurance

MyFoto.id strives to provide the best quality products. Any complaints must be submitted in writing to our customer service within 30 days of receipt of your order. Please read our Return Policy for any requests regarding production related issues with your order.

We are not responsible for any errors made by the user, such as but not limited to, spelling, blank pages, poor image quality, incorrect product selection, or other customization errors. Since we do not review your order, you are responsible for all necessary proofs and checks before placing an order.

Return Policy

MyFoto.id strives to provide the best quality in our services and products! If you are not satisfied with your recent purchase, we will be happy to help you find a solution.

If you encounter any issues with a product you have recently purchased, please email us at hello@myfoto.id with the following details:

  • Your order confirmation number
  • Your name and address
  • Detailed description of the damage or problem
  • Damage photo

We must receive your written request within 30 days of receipt of your order. Any issues raised after that period will no longer be considered.

If your damage is the result of a manufacturing error or the product arrived with shipping damage, we will gladly provide you with a free replacement. Please note that MyFoto.id is not responsible for any issues caused by the user. Please see our terms and conditions for details.

Customer service

For assistance, please email us at hello@myfoto.id

Happy chatting! Feel free to contact us using our form or chat service.